Bio statement

Colleen Young is a community manager who listens, connects, informs and constantly learns. Using the online social networks, Colleen encourages people to add and tap into the collective knowledge of peer sharing. She has built several health communities, most notably Virtual Hospice.ca, a community for people facing end of life, death and bereavement, SharingStrength.ca, a community for women with breast cancer and Health Care Social Media Canada (#hcsmca), a community for all people interested in making health and health care more open and connected.

Conferences

Attended Medicine 2.0'09 (Toronto, Canada)
Thursday, September 17, 2009 to Friday, September 18, 2009
Click here to visit this conference's website

Is registered to attend Medicine 2.0'12 (Boston, USA)
Saturday, September 15, 2012 to Sunday, September 16, 2012
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Accepted Abstracts

Medicine 2.0'12 (Boston, USA)

Community Management That Works: How to Build and Sustain a Thriving Online Health Community
Colleen Young*

Patients, caregivers, family, friends, and other supporters are increasingly joining online health communities to share information and find support [Fox, Medicine 2.0: Peer-to-peer healthcare. 2011]. But web 2.0 technology alone does not create a sense of community. To build and sustain a successful online health community, you need a connector and evidence-informed, strategic community management. This presentation will focus on insights, stories, and lessons learned from my experience ...

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