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ConferencesAttended Medicine 2.0'09 (Toronto, Canada) Accepted AbstractsMedicine 2.0'09 (Toronto, Canada)Health Care Consumerism – Understanding the Behaviours That Will Impact Health System Design Consumer-driven services in business and the need for efficiency are accelerating changes in the way organizations operate. Many consumers today are taking greater control of their purchasing power and healthcare decisions and are demanding excellence in service. The challenge is how to give them the best service in a meaningful and economic way. First, however, we must understand consumer attitudes, motivations and behaviours. The session will explore how consumerism is emerging as a trend... Personal Health Records: Helping Consumers Take the Driver’s Seat Although health technology focus has recently been on EHRs, EMRs and patient portals, there is an unprecedented opportunity to shift the traditional provider-centric paradigm to a collaborative patient/consumer-focused model. Around the world, leading nations and private companies are stepping beyond the EMR/EHR to provide health consumers with access and control over their own personal health records (PHRs) – aimed at enabling the consumer to manage and control the health of their self and... Published With |
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