Tutorial: Leveraging Virtual Workspace and Mentoring to Establish an Organisation-Wide Quality Improvement Program - Everything You Need to Know in 3 Hours



Carolyn Wong Simpkins, BMJ, Washington DC, United States
Ashley McKimm, BMJ, London, United Kingdom


Track: Practice
Presentation Topic: Web 2.0 approaches for clinical practice, clinical research, quality monitoring
Presentation Type: 4-hr Tutorial Proposal
Submission Type: Single Presentation

Last modified: 2014-05-15
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Abstract


Your staff working on the frontline get a unique insight into how to improve healthcare. We also believe they are fundamental to driving quality and delivering better outcomes for patients. But they are challenged to carve out time from busy clinical schedules to work in teams, learn new quality improvement skills, and work collaboratively on projects to improve quality.

In this mini-course we’ll help you to assess your organization’s needs and opportunities and then develop an action plan ready for you to implement when you return, one which leverages an online virtual workspace and mentoring capabilities to make it possible for busy clinicians to carve out the time to learn quality improvement while doing. The session is suitable whether you already have an established quality improvement program or are just starting to consider how to start engage frontline staff in driving outcomes.

After this session, participants will be able to:
· Understand the QI needs and opportunities of your organization and how to successfully implement a QI program
· Understand how to develop structured QI training to upskill and empower your staff and support their work
· Describe how mentoring, coaching and good leadership can dramatically enhance success and how you can deliver this virtually with limited resources and time
· Have a ready to implement action plan to harness the potential of frontline staff to meet your organization’s healthcare improvement objectives.

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